Proactive IT Management with Tim's IT's RMM Solutions

Tim’s IT’s Remote Monitoring and Management (RMM) service offers comprehensive IT support, ensuring your systems are always running smoothly. We proactively monitor your network, manage updates, and resolve issues remotely, minimizing downtime and maximizing efficiency. Let us handle your IT so you can focus on your business.
  • 24/7 Monitoring: Continuous oversight of your IT infrastructure.
  • Proactive Maintenance: Preventing issues before they disrupt your business.
  • Remote Support: Quick and efficient troubleshooting from anywhere.

Enjoy the Peace of Mind with Our RMM Packages

Our Remote Monitoring and Management (RMM) packages offer a multitude of benefits designed to keep your IT infrastructure running smoothly and securely. From proactive support to cost predictability, we ensure your technology investments are protected and optimized. Let us handle the tech so you can focus on your core business or enjoy your personal devices without worry.

A technician remotely monitoring a network dashboard, highlighting proactive issue detection and resolution for a client's IT infrastructure.
Proactive IT Support
We actively monitor your systems for errors, updates, and security issues, resolving problems before they impact your productivity. This ensures minimal downtime and optimal performance.
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A clear and concise graph illustrating the predictable IT costs associated with an RMM package, contrasting it with the unpredictable expenses of reactive IT support.
Predictable IT Costs
With our RMM packages, you can budget effectively for your IT needs, avoiding surprise expenses and ensuring consistent service delivery. This helps you manage your finances more efficiently.
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A secure server room with blinking lights, symbolizing enhanced security measures and data protection provided by an RMM package.
Enhanced Security
Protect your computers from malware, ransomware, phishing, and other data risks with our secure antivirus solutions. We proactively patch, update, and manage your applications and network.
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1. Ad Hoc Support

  • Cost: $30 per machine per month

  • Includes: Antivirus, intrusion prevention, continuous monitoring, and detailed reporting.

  • Service: We’ll notify you of any required work and proceed upon your approval.

  • Access: Full access to our customer portal for logging support requests.

2. Standard Managed Services

  • Cost: $199 per machine per month

  • Priority: Receive priority service for all your IT needs.

  • Banked Hours: Each subscribed machine gets 1.5 hours of monthly support (bankable for up to 6 months), usable across any covered device.

  • Proactive Management: We’ll proactively manage updates and patches.

  • Flexible Repairs: Repairs are performed outside business hours whenever possible to minimize disruption.

  • Discount: Get a discount on machines beyond three when all your business machines are subscribed.

  • Comprehensive Coverage: Includes support for all networking equipment and peripherals when all machines are covered under this tier.

  • Ideal For: Businesses seeking a complete, hassle-free IT solution.

3. Large Client Managed Services

  • Cost: $129 per machine per month

  • Eligibility: For clients with 15 or more machines.

  • Benefits: Enjoy all the comprehensive features of the Standard Tier at a significantly discounted rate.